---
title: "FAQ: Licensing, updates and refunds | ZCraft Studios"
description: "Find answers about ZCraft Studios product licences, updates, refunds and downloads. Learn what is included with your purchase and how to get support."
url: "https://www.zcraftstudios.com/faq"
updated: "2026-10-31T09:50:15.852Z"
source: "ZCraft Studios"
---

> Site index for AI agents: https://www.zcraftstudios.com/llms.txt (full reference: https://www.zcraftstudios.com/llms-full.txt). Every page is available as Markdown by adding `.md` to its URL or sending `Accept: text/markdown`.

1. [Home](https://www.zcraftstudios.com/)
2. Common questions

Knowledge base

# Questions, answered straight

If something here is still unclear, send a ticket from the support page.

What does ZCraft Studios provide?

ZCraft Studios provides digital resources for Minecraft servers, Discord communities, developers, and creators, including server setups, configurations, plugins, Discord tools, and other development resources.

Where should I start after purchasing?

Start by reviewing the product documentation and included instructions. They provide the recommended steps for installing and using the resource.

Do you provide setup assistance?

Full setup assistance is not currently available. We provide documentation and basic troubleshooting help if you run into an issue while using a ZCraft Studios resource.

Where can I find setup instructions?

Check the documentation provided with the resource or visit the documentation section of the ZCraft Studios website for available guides and instructions.

Can you help me troubleshoot an error?

Yes. Basic troubleshooting support is available for issues related to ZCraft Studios resources. When contacting support, include the relevant error message, logs, resource version, and software versions where possible.

Can you set up the product for me?

Not currently. Full setup assistance is not available at this time. You can use the provided documentation and request basic troubleshooting help if something is not working as expected.

What should I include when asking for help?

Include a clear description of the problem, the exact error message, relevant logs, the product version, and the versions of any related software. Screenshots can also help explain the issue.

Can you troubleshoot third-party plugins?

Support is focused on ZCraft Studios resources. We can help investigate problems involving our products, but issues caused entirely by unrelated third-party software may require support from its developer.

Are ZCraft Studios products updated?

Products may receive updates, fixes, improvements, or compatibility changes. Check the relevant product information and documentation for details about available versions and updates.

Can I modify a purchased resource?

Modification depends on the license and the type of resource. Review the applicable License Terms before modifying or redistributing any part of a purchased product.

Can I share a purchased resource?

A standard purchase does not grant redistribution rights. You may use the resource according to its license, but you should not share, resell, or publicly distribute the original product files without permission.

How do I get support?

Start with the available documentation and troubleshooting guides. If you still have an issue with a ZCraft Studios resource, contact us through the available support channels with the relevant details so we can investigate.

How much do ZCraft Studios products cost?

Most ready-made plugins, configs and resources cost between $2 and $20 as a one-time payment, and some are free. Custom work typically runs from about $4 to $25 and can be more depending on scope, with a fixed quote before any work begins. Team and studio licences are priced per product.

Do I pay monthly for Minecraft plugins?

Not for products. Every product in the catalog is a one-time purchase: you keep the files and updates are included. Subscriptions are optional and separate — a service subscription for ongoing work on your server (1, 3, 6 or 12-month contracts) and, when it is open, a monthly configs membership. See the pricing page for the plans currently available.

What is included in the price?

The complete, readable source tree or the finished files, permission to use it on your own servers and projects, free future updates, and support from the author.

Can I use one purchase on more than one server?

Yes. A standard licence covers as many of your own servers and projects as you need. The studio licence also covers an unlimited team and client work.

What does a custom Minecraft plugin cost?

Custom work typically starts around $4 and can reach $25 or more depending on scope. You get a fixed price quote before any work starts, and delivery windows are agreed up front; most projects land within two to six weeks.

Are there any free products?

Yes. Free claims are delivered in-app with a free account. Paid products check out on their external marketplace listing.

What is ZCraft Studios?

ZCraft Studios is a small studio that builds Minecraft plugins, Discord bots, server configurations and builds for server owners and creators. Products are available on this site and through our BuiltByBit storefront.

What is a Minecraft config pack?

A config pack is a set of ready-made files for a plugin you already run, such as TAB, EssentialsX, LiteBans or EternalTags. It replaces the default settings with finished messages, menus or layouts. It does not include the plugin itself.

Do config packs include the plugin?

No. Each pack lists its required plugin under dependencies, and you install that plugin separately from its official page. The pack only provides the configuration files.

Is there a free TAB config for Minecraft?

Yes. The TAB & Scoreboard Configuration is free and includes a tablist layout, animated scoreboard, bossbar and rank nametags in English and Spanish. It requires the TAB plugin on Paper or Spigot.

Do you have an EternalTags config?

Yes. The EternalTags Config Pack includes 100+ chat tags with RGB gradients, categories, search, favorites and per-tag permission nodes. It requires the EternalTags plugin.

Do you offer EssentialsX message configs?

Yes. The EssentialsX Messages Config is a styled English and Spanish pack with 1,600+ message keys covering economy, teleport, homes and staff commands. Follow the README for the steps that match your EssentialsX version.

Do you have LiteBans or AdvancedBans message templates?

Yes. There are separate packs for LiteBans and AdvancedBans with styled ban, mute, kick and warning screens in English and Spanish. Existing punishment data and placeholders are not changed.

Is there a free authentication plugin for Velocity or BungeeCord?

Yes. Z-Auth is free and handles login, registration, sessions and optional 2FA at the proxy level for offline-mode networks, with backend guard modules for Paper, Spigot, Purpur and Folia.

Where can I find Minecraft plugin setup guides?

Our blog has step-by-step guides for TAB, EssentialsX, LuckPerms, CoreProtect, PlaceholderAPI, EternalTags and many other plugins, plus troubleshooting and server planning articles.

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