Questions, answered straight
If something here is still unclear, send a ticket from the support page.
What does ZCraft Studios provide?
ZCraft Studios provides digital resources for Minecraft servers, Discord communities, developers, and creators, including server setups, configurations, plugins, Discord tools, and other development resources.
Where should I start after purchasing?
Start by reviewing the product documentation and included instructions. They provide the recommended steps for installing and using the resource.
Do you provide setup assistance?
Full setup assistance is not currently available. We provide documentation and basic troubleshooting help if you run into an issue while using a ZCraft Studios resource.
Where can I find setup instructions?
Check the documentation provided with the resource or visit the documentation section of the ZCraft Studios website for available guides and instructions.
Can you help me troubleshoot an error?
Yes. Basic troubleshooting support is available for issues related to ZCraft Studios resources. When contacting support, include the relevant error message, logs, resource version, and software versions where possible.
Can you set up the product for me?
Not currently. Full setup assistance is not available at this time. You can use the provided documentation and request basic troubleshooting help if something is not working as expected.
What should I include when asking for help?
Include a clear description of the problem, the exact error message, relevant logs, the product version, and the versions of any related software. Screenshots can also help explain the issue.
Can you troubleshoot third-party plugins?
Support is focused on ZCraft Studios resources. We can help investigate problems involving our products, but issues caused entirely by unrelated third-party software may require support from its developer.
Are ZCraft Studios products updated?
Products may receive updates, fixes, improvements, or compatibility changes. Check the relevant product information and documentation for details about available versions and updates.
Can I modify a purchased resource?
Modification depends on the license and the type of resource. Review the applicable License Terms before modifying or redistributing any part of a purchased product.
Can I share a purchased resource?
A standard purchase does not grant redistribution rights. You may use the resource according to its license, but you should not share, resell, or publicly distribute the original product files without permission.
How do I get support?
Start with the available documentation and troubleshooting guides. If you still have an issue with a ZCraft Studios resource, contact us through the available support channels with the relevant details so we can investigate.
How much do ZCraft Studios products cost?
Most plugins, configs and resources list between $10 and $60 as a one-time payment. Team and studio licences are priced per product, and custom builds start at $500 with a fixed quote before any work begins.
Do I pay monthly for Minecraft plugins?
No. Every product is a one-time purchase with free lifetime updates — there are no subscriptions, renewals or recurring fees.
What is included in the price?
The complete, readable source tree or the finished files, permission to use it on your own servers and projects, free future updates, and support from the author.
Can I use one purchase on more than one server?
Yes. A standard licence covers as many of your own servers and projects as you need. The studio licence also covers an unlimited team and client work.
What does a custom Minecraft plugin cost?
Custom builds typically start at $500 and are quoted with a fixed price before work starts. Delivery windows are agreed up front and most projects land within two to six weeks.
Are there any free products?
Yes — free claims are delivered in-app with a free account. Paid products check out on their external marketplace listing.